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Please provide your group number to purchase as proceeds from your purchase will benefit your fundraising group.

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IMPORTANT DEADLINES
FOR FALL 2018:

Shipping for Fall will end January 9, 2019

stat_banner_faqGeneral
Q: Why should I choose Yankee Candle?

 

Q: Do I have to sort candles?

 

Q: How soon can I start?

 

Q: When can we run a Yankee Candle® Fundraiser?

 

Q: How long does a sale last?

 

Q: Does Yankee Candle® limit the number of sales in a given area?

 

Q: Does my group have to be tax-exempt or non profit in order to participate?

 

Q: How does the pricing compare to retail?

 

Q: Can we do both a Fall/Holiday and Spring sale?

 

Q: What type of support do I receive?

 

Q: Can our customers order over the internet?

 

Q: What other costs are there? Shipping? Sales Tax?

 

Q: How do I get more order forms or sales packets?

 

Q: When should we collect our money?

 

Q: How long will it take for our order to come in?

 

Q: How do I handle payment/profit?

 

Q: What forms of payment are accepted?

 

Q: How would I make a payment with a credit card or with my checking/savings account?

 

Q: How do I handle late orders?

 

Q: How do I track my order?

 

Q: How do I handle missing or broken items?

 

Q: How do I make changes to my sale?