stat_banner_claimsForm

This form must be submitted within five (5) days of receipt of your order.

This form is for Fundraising Customers Only. 

If you are an individual or are part of an organization that is interested in getting information about fundraising, please click here to go to our ‘Request Info’ page so that we can best meet your needs.

My Order Information
The Organization or Group Name is printed on your packing slip.
The Organization or Group # is printed on your packing slip.
My Contact/Shipping Information
Phone should be a 10 digit value, no spaces, dashes or other non-numeric characters
Missing or Damaged Item(s)

For each item row you fill out, please fill out each field: Item number, Catalog Item Number, Description, Quantity, whether the item was listed on the packing slip or not, and whether the item was either missing or damaged. Items reported as missing that were not processed and billed on the original invoice will be processed and billed as late orders and are subject to additional shipping charges. If you are unable to enter your item# , Catalog# or Description below, please contact Customer Service.

Item #* Catalog #* Description* Qty* Listed on Packing Slip?* Missing/Damaged Item
or Incorect Address?*
(Maximum characters: 1500)
You have characters left.

All claims must be made in writing within thirty (30) days of receipt of order. Failure to make a claim within the stated time shall constitute acceptance of the goods as is. Buyer waives any claim, defense, setoff or other right or remedy arising from missing or damaged cases, boxes, items, pieces, or other product if not identified to Yankee Candle® Fundraising within the time from identified herein.

Required