All Spring claims must be submitted prior to July 24, 2020.

This form is for Fundraising Customers Only. 

My Order Information
The Organization or Group Name is printed on your packing slip.
The Organization or Group # is printed on your packing slip.
My Contact/Shipping Information
Phone should be a 10 digit value, no spaces, dashes or other non-numeric characters
Missing or Damaged Item(s)

For each item row you fill out, please fill out each field: Item number, Catalog Item Number, Description, Quantity, whether the item was listed on the packing slip or not, and whether the item was either missing or damaged. Items reported as missing that were not processed and billed on the original invoice will be processed and billed as late orders and are subject to additional shipping charges. If you are unable to enter your item# , Catalog# or Description below, please contact Customer Service.

Item #* Catalog #* Description* Qty* Listed on Packing Slip?* Missing/Damaged Item
or Incorect Address?*
(Maximum characters: 1500)
You have characters left.

All Spring claims must be submitted prior to July 24, 2020. Failure to make a claim prior to July 24, 2020 shall constitute acceptance of the goods as is. Buyer waives any claim, defense, setoff, or other right or remedy arising from missing or damaged cases, boxes, items, pieces, or other product if not identified to Yankee Candle® Fundraising prior to July 24, 2020.